Business Consulting Management Consulting Template
Important Pre-MCT process (getting ready to use the MCT).
First. before confirming the key opportunity/challenges/problem/issues to work on in the case study/organization the consultant begins by reviewing the circumstances/case study and then first chooses the most effective diagnostic tools to use on the case study (and then uses them) in order to gather key information;
Second. the consultant must use the diagnostic tools thoroughly The consultant does not normally determine and should not assume nor guess what the issues/tasks etc affect the organization in the case study before using the diagnostic tools in a comprehensive analysis- (this is the standard expectation of the client, the assignment and the consultancy process);
Third. having used the diagnostic tools and having gathered thorough diagnostic information the consultant then thinks throught/determines what the problems are (often deep rooted). Note that there is not one exact/perfect answer- different consultants and different tools can lead to different pathways to resolve the situation in the organization.
Fourth.from this point on now the consultant proceeds with the MCTemplate. If few tools or ineffective tools are used the selection may be too limiting, narrow it will likely i. be limiting and not fully satisfying for the client; ii. be impacted by bigger problems/goals left unattended.
Fifth. at this point of the process, the consultant uses critical thinking to derive three options (Table 2) and provides detailed information in Tables 2.1/2.2/2.3 and ultimately selects one of these three options as the preferred option for the situation;
Sixth. having selected their option, the consultant continues on through the MCTemplate.
You will be using the Management Consulting Template. Here is some helpful information: The Management Consulting Template (MCT) is a tool used by consultants to track their thinking and analysis in order to come up with strong/best recommendations for the client based on the diagnostic tools/facts/critical analysis/logic. The goal in MCT is to pick one of three options for the client and work it through the MCT and to therefore have a persuasive argument in place. (Later when finished using the MCT the consultant would then use the information within the template to write up a professional report. However. for this assignment we only complete/deliver the MCT template itself).
Note some of the important aspects/pointers I typically expect/review/explain for this assignment:
i.What are the steps one should consider in Assignment of BUSI640- using the Management Consulting Template (MCT)?
a. review the Case Study documents to understand the situation
b. select the diagnostic tools that will help you with diagnosis of the situation
c. think through b. with the help of those tools
d. come up with three options (Table 2) that you as the consultant decide are the best three options for the consultant to overcome/improve the situation the client is facing
e. select only one of those three options as your preferred option
f. from that point on only answer the remaining tables in terms of the one preferred/selected option you chose.
Having done the above you would have now arrived now at Table 3
ii. What about critical issues and WNTBA? For each of 3.1, 3.2 etc you now need to think through the question “what are the critical issues (problems or barriers, etc) that will need to be addressed in order to achieve the one option I have selected/chosen? For each of the sections (3.1, 3.2 etc) answer the questions for each of the critical issues you find for that section.
a. Table 3B
– Table 3b is closely connected to Table 3.1; 3.2; 3.3 etc
– the box in Table 3B that states “What Needs to Be Addressed” can be understood as a question “What needs to be addressed in order to overcome/resolve the critical issue(s) that were found in Table 3.1; 3.2; 3.3 etc
b. Table 4
– Table 4.1; 4.2; 4.3 etc are closely connected to Tables 3B
– WNTBA is What Needs to Be Addressed
– the WNTBA Statements come from Table 3.1; 3.2; 3.3 etc
– having filled in the statements you now need to then find/decide on two solutions/ideas/alternatives (i.e. Alternative #1; Alternative #2) for the client that best address/help solve each WNTBA
– having come up with two alternatives for each WNTBA, you now need to select one of the two alternatives as your recommendation for each WNTBA and give the rationale as to why you chose that alternative (bottom box of 4.1; 4.2, 4.3 etc.)
c. The section of Table 5 is where the final recommendations and outcomes are written that result from the critical analysis work you did in the earlier sections/tables leading up to Table 5.
d. Only the reference page is APA; type directly into the boxes; no other paper/documents etc are necessary beyond the template other than the reference page and any appendices you decide to add; it is ok to use professional point form but preferably in Tables 2 (the three options) use full sentences/paragraphs and give good detail as Tables 2 will likely contain the most information and the other tables will be sentences and smaller sections/answers typically. This is a critical analysis assignment where you show you have tracked your thinking, analysis, and recommendations AND that they fit together.
(a) Read the case study two times to develop an understanding of the situation
(b) Review the Management Consulting Template (which is the consultant’s tracking tool for their analysis of the situation;
(c) You are a consultant hired to resolve a problem and/or create an opportunity
(d) The MCT is a tracking tool used by the consultant to help them develop their recommendations. It is only for the consultant and not for the client- it is not a final report, but the consultant in the field would use it as a tool towards preparing the final report.
(e) All the responses are put directly into the template boxes/onto the form.
(f) APA is only required for the Reference page which is a separate attachment you add on to the back of the MCT document. Citations do not be specified within the body of the MCT, but include all references used on the Reference section.